The number of orders placed every day has skyrocketed in recent years. More and more people are using the Internet to order a wide variety of goods. By using mail order software with dashboards and mobile capture, you can optimize your flow of goods from warehouse to transport. The mail order business is booming and therefore the competition is getting tougher.
COSYS software for the mail order business
The mail order business is very controversial because there are an enormous number of providers. But those who manage to build a profitable business can benefit from the great growth of the industry and continue to run a profitable business in the future. The most important thing to achieve this goal is to satisfy the customers and offer them an added value compared to the competition. In this, a COSYS software will support you.
Mobile data capture optimizes all of your business processes. This saves you a lot of paperwork. Every movement of goods is documented, so you never lose track.
COSYS software solutions are characterized by the process-oriented implementation, since for each company a process runs differently in the details and the individuality is also expressed in each process. Thanks to the flexible COSYS framework, the interfaces and masks can be adapted by COSYS and further processes can be added on a modular basis.
COSYS Ident GmbH is one of Germany´s leading system houses in the field of mobile data capture and can look back on 40 years of industry expertise. Many mail order companies already rely on our software solutions for the digitalization of business processes using mobile data capture.
COSYS software solutions stand out especially due to their high flexibility, which enables numerous application possibilities. In order to offer the greatest possible added value for the user, COSYS software solutions can be used platform-independently and can be connected to all common as well as industry-specific ERP systems / enterprise resource planning systems.
COSYS software solutions are divided into solution packages that can digitally map numerous business processes. The basis of each COSYS software is the modular structure, which always provides the user with the appropriate modules for the required work steps. In order to be able to implement customer-specific processes optimally by means of mobile data acquisition, COSYS software modules can be customized.
Article management
In the mail order industry, strong customer loyalty and comprehensive service are among the most elementary components of a sustainable business. This requires transparent article management that is adapted to the internal processes.
COSYS Article management takes care of the digitalization of inventory management as well as article information procurement. In order to always have an extensive stock of goods, especially at peak times and during the Christmas season, business processes from ordering goods to receiving to storage as well as various follow-up processes can be digitally mapped using mobile data capture and the COSYS software solution.
To further strengthen customer loyalty, COSYS Article management can be used to call up the information stored for an article at any time. Customers can thus be advised comprehensively with regard to price and stock.
Warehouse management software from COSYS
Transparent inventory management is indispensable in the mail order business. Customers have high expectations and do not want to wait long for their goods. Incorrect stock levels or opaque warehouse logistics must be avoided at all costs.
COSYS warehouse management software offers companies in the mail order business the opportunity to ensure a digitized flow of goods with the help of mobile data capture devices. The intelligent software digitally maps various work steps and ensures cost- and time-saving resource allocation in warehouse logistics.
The warehouse management software already starts with the order process or the goods receipt. This is because the mail order business in particular sometimes works on a just-in-time basis and uses cross-docking. These goods are displayed directly to the employee on his mobile device in the app and he can bring the cross-docking items to the shipping area. On the other hand, incoming goods that are destined for stock and were ordered without reference to an order can be quickly put away. The employee is shown where the item is already located and the storage space can be replenished if necessary, while at the same time taking the first-in-first-out principle into account.
Other powerful warehouse management modules map stock transfer, picking, and shipping and loading processes.
Returns management (MDE + dashboard software)
Returns are part of the daily business in the mail order business and yet they are often very resource-consuming.
COSYS Returns Management offers companies the possibility to carry out a time-saving returns processing. The article code of the returned article is scanned. Subsequently, a quantity is recorded. The returned articles are automatically booked back into the mail order company´s inventory.
Returns can be very costly, so the returns process must be designed to be as time-efficient as possible and without further processing. Reasons for returns are wrong deliveries, complaints, repairs or long delivery times.
Mail order software features:
Retrieval of stored article information
Manage the warehouse processes
Returns processing thanks to mobile data capture
Scan of the article code with MDE devices
Manage item information
Calling up the article history
Inventory management in the warehouse
Manage master data in COSYS WebDesk
Data transfer to the backend
Tracking the movement of goods
Mail order software advantages:
Digitalization of the flow of goods in the mail order business
Interfaces to all common as well as industry-specific ERP systems / enterprise resource planning systems
Individual modules for customer-specific work steps
Software can be used platform-independently
Clear layout promotes quick familiarity with the software
Modular structure promotes uncomplicated software use
Time savings thanks to transparent business processes
Transparent business processes save time and costs
Ensuring traceable movement of goods
Mail order complete solutions
COSYS offers a wide range of software solutions for the mail order business. Thanks to the wide range of mail order software modules, various work steps along the flow of goods can be digitized and designed transparently.
Thanks to COSYS´ own backend, the COSYS WebDesk, the user can manage and edit the recorded data at any time. By regularly recording the article codes within the individual work steps in the flow of goods, a complete traceability of the entire goods movement can be mapped in the COSYS WebDesk. This makes it easy to uncover sources of error, whereupon processes can be optimized in the best possible way.
Bearing solutions:
The software is suitable for large and small, and is especially good for small-part orders that are processed in several steps.
Orders for new items and materials can be placed easily via Goods order. By scanning the required goods and entering the required quantity, orders can be created quickly and easily directly at the storage location and transmitted to purchasing. Direct transmission of the order to the supplier is also possible via a connection.
Goods receipt
Capture the goods receipt with our mobile solution on an Android device of your choice, whether a professional scanner with full-touch or hardware keyboard or on an Android tablet. With the help of a connection to the ERP system (with standardized interfaces), your employees no longer receive goods receipt papers in paper form, but digitally on their MDE and can quickly check the articles at the ramp, recognize the number and book the goods receipt.
Storage
Newly arrived items can be assigned to a storage location in no time thanks to the COSYS Storages module. By scanning the item code and selecting a storage location, a transparent and efficient storages process is ensured.
Stock transfer
A detailed challenge in warehouse logistics is often a lack of space, unforeseen damage events or unclean stacking. This results in subsequent movements in the warehouse that require even more storage capacity. In order to bring articles into the right position, stock transferencing is therefore often necessary.
Outsourcing
The withdrawal of articles from stock for picking, production or sample withdrawal is recorded with outsourcing. Articles and article quantities are recorded for this by scanning a barcode and booked finely from your stocks.
Commission
Commissioning items for manufacturing or transportation logistics is a common process to complete orders. With COSYS Commission this process is supported by barcode scanning and brings more efficiency to your supply chain.
Picking
With Picking you digitize your pick list and ensure a much more efficient dispatch completion. Picking orders are available to your employees digitally on an MDE device and can be processed by quickly scanning the item and storage location number. Route optimization also ensures shorter walking distances.
Shipment completion message
After picking, goods are packed again for parcel shipment. The shipment completion message is used here. During packing, each item is scanned against the corresponding delivery bill before it is placed in the package or loading equipment. This avoids incorrectly packed goods and makes shipment control more efficient. The shipment completion message is then generated, giving the green light for further shipment.
Shipping labels
With label printing from a mobile device, shipping label print jobs can be created at any time for goods, packages and loading equipment.
Outgoing goods
Outgoing goods accompanies every process from picking and shipping control to loading the means of transport. Barcode scanning is used to optimally record processes and stock issues and post them to the enterprise resource planning system.
Loading
In order to enable an effective transport, COSYS loading software module offers a transparent design of the loading process. Here, the user can select a delivery bill and cross-scan all listed items with the delivery bill by means of article scanning and TARGET / ACTUAL comparison. Incorrect loading is thus avoided.
Customer Order Online Order
Orders from your customers can be placed very quickly via a mobile device. By entering the customer name and entering the positions, a simple order can be created. Automatically, the user is also calculated the price taking into account, for example, discounts or cash discounts.
Inventory
An inventory with MDE devices offers many advantages over an inventory count with pen and paper. With COSYS Inventory, you make inventory taking easier for your employees by recording and counting items by scan. Incorrect quantities are thus a thing of the past and ensure accurate inventories.
Return
Returns are part of the goods trade and should therefore be recorded and processed professionally. This is no problem with the COSYS return, because the return can be recorded by capturing a returned good via barcode scan.
Initial inventory
Files and folders can be inventoried with Initial inventory. Folders and files are provided with barcodes and assigned to a fixed storage location by scanning.
Folder information
Folder information can be used to search for stored folders. A full text search can be used to search for the required folder. Matching results are listed and can be selected by the user. In addition to the folder name, the identification number of the folder and the storage location are also displayed.
MHD control
The best-before date control facilitates the handling of perishable goods by assigning a best-before date to each article at the time of goods receipt. By scanning the article number, information about the best-before date can be called up quickly, such as the date itself and the remaining days.
Price control
With COSYS Price control, manually managed prices are a thing of the past. By barcode scanning, the price is requested from the POS system and displayed on the mobile device. If the price tag does not match the system price, automatic label printing can be triggered via the Price control software module.
Counter sales
Counter sales in wholesale offers a lot of turnover, but also plenty of work. Since the countless tasks in warehousing are very time-consuming and there is hardly any time left for counter sales, the COSYS software solution supports you in handling your sales.
Batch management
COSYS offers batch, serial and variant management as an additional function in various modules. Thus, various production and warehousing processes can be implemented by recording batch numbers, serial numbers or variant numbers.
Evaluation & Statistics
COSYS offers many important evaluation and statistics tools for efficient warehousing. Stocks, goods feet, throughput times and many other important key factors are displayed graphically in the data analysis software COSYS WebDesk.
COSYS WebDesk
In addition to the pure display function, the COSYS WebDesk also offers control functions to optimize process flows, especially in the mail order business. The transparency and clarity of the various logistics processes, starting from goods receipt to stock transfer and picking. The overview of individual logistics items already helps with employee planning and the short-term organization of which process requires additional agents.
If the mail order warehouse is also divided into areas, splitting picking orders into multiple partial orders can provide greater efficiency in goods issue and shipping.
Mail order FAQs
Especially when stationary stores and mail order are operated at the same time, inventories must be correct and goods movements must be recorded digitally and in real time. Different sales channels bring with them different challenges, such as a high volume of returns or the availability of variants. The delivery speed to the stores as well as the inventory transparency across store and store are also optimized with the COSYS software.
To consistently avoid inventory differences, every goods movement must be recorded digitally via a mobile app and reported to the leading inventory management system. If differences occur due to process deviations, regular inventories in subareas help to align the system inventory and the physical inventory.
By using the NVE number of the shipping unit, packages can be easily identified. After scanning the shipping label, the app shows whether it is a warehouse delivery or for which branch the package is destined. In this way, handling can be significantly simplified via the NVE.
Stocks should turn over steadily in order to use the warehouse efficiently and not write off products due to age. If order picking is to take place for the store or the end customer, the app displays the stock levels that are to be withdrawn according to FiFo. If the product cannot be found or the stock at the storage location is insufficient, other stocks can also be accessed so as not to disrupt the picking process.
Intelligent analysis of the order structure enables picking to be carried out in such a way that it is as time-efficient as possible. The software adapts to the process and the circumstances in such a way that the throughput time remains as short as possible. Orders with many items can be divided, and many small orders with few individual items can be combined into a batch in order to process them logistically efficiently.
Storage locations can be easily created and managed in the COSYS software. Goods receipts can thus be made directly to a storage bin or a load carrier, each stock transfer can be recorded by barcode scan, and search times in order picking can be shortened because the app already suggests the picking bin and guides the employee to the storage bin in a way that optimizes walking distances.
It is impossible to imagine logistics without loading aids in order to simply assemble and handle goods. High sums are also tied up in loading aids and load carriers, which are often not tangible and localizable and remain with customers free of charge. As a result, many new load carriers have to be purchased year after year because it is no longer possible to trace where they are. When the load carriers are recorded in picking for an order and thus a customer, a load carrier account is created in order to reclaim or invoice the load carriers in exchange. Create a digital solution for container, loading equipment and load carrier management with the loading equipment management.
Do you need more information?
Make an appointment for a remote live demo now and let us introduce you to the COSYS software!
