Every year, countless children and families flock to toy stores. Demand is constantly on the rise and with it the competition. To remain competitive in the future and to always be able to offer a comprehensive service, toy stores in wholesale and retail receive support from COSYS software solution.
Toy Wholesale / Toy Shop Retail Software by COSYS
Many companies in the toy wholesale and toy retail industry rely on COSYS´ many years of experience in transparently mapping business processes using mobile data capture. Thanks to 40 years of industry expertise, COSYS can make diverse processes within the company traceable and thus reduce sources of error and optimize processes.
The main focus of COSYS software solution for the toy wholesale and toy retail industry is the stunning flexibility. The solution can be used platform independent and the mobile part runs on all common MDE devices, smartphones and tablets.
COSYS toy wholesale and toy store retail software can be used as a stand-alone solution as well as with connection to all common and industry-specific ERP systems / merchandise management systems. These include Microsoft Dynamics NAV (NAVISION), Microsoft Dynamics AX, Microsoft Dynamics 365, SAP, SAP Retail, TopM and prohandel.
All COSYS software solutions are available in solution packages that map processes in an industry-specific and customer-oriented manner. The structure of the mobile software is always kept modular to give your employees access to the module required in the current work step at any time.
In order to map customer-specific processes, COSYS is happy to customize individual modules.
Mail order software
The e-commerce boom has long been on everyone´s lips, and specialist retailers in particular are confronted with a declining number of visitors to stationary specialist stores. It is therefore not surprising that more and more toy retailers and wholesalers are taking the step towards online stores and mail order.
Mail order companies in the toy industry receive support from COSYS software solution for the digitalization of internal business processes. The movement of goods can be seamlessly tracked in the backend of the COSYS WebDesk through regular article code scans. Existing optimization potential can thus be exploited in the best possible way.
Orders placed in the online store are transferred to your employees´ mobile devices and are ready for processing there. The subsequent picking is easily carried out by means of TARGET/ACTUAL comparison. If there is a connection to a mobile or stationary label printer, a print trigger for shipping labels can be given directly in the software.
Birthday box
Packing Birthday box can be a great joy for parents, children and grandparents. The child can choose their own gifts in the store and put them in a Birthday box.
Your store employees scan an empty Birthday box via a smartphone or tablet MDE device and enter the name of the child in question directly on the mobile device. The selected articles are recorded via article code scan and stored in the code of the Birthday box.
After all guests have been informed, each guest can make their way to the branch, ask the branch employee for the Birthday box of the respective child based on the child´s name, and select and pay for one or more gifts from the box. After wrapping, nothing stands in the way of congratulating the child with the right gift.
Article management in toy wholesale and toy retail business
In the toy wholesale and toy retail industry, strong customer loyalty and comprehensive service are among the most elementary components of a sustainable business. This requires a transparent article management system that is adapted to the internal processes.
COSYS Article Management takes care of the digitalization of inventory maintenance as well as article information procurement. In order to always have an extensive stock of goods, especially at peak times and during the Christmas season, business processes from ordering goods to receiving to storage as well as various follow-up processes can be digitally mapped using mobile data capture and the COSYS software solution.
In order to additionally strengthen customer loyalty, the information stored for an article can be called up at any time with COSYS article management. Customers can thus be advised comprehensively with regard to price and stock.
Warehouse management software (dashboard + MDE)
Orderly and transparent warehouse management is one of the most important success factors in the toy wholesale and toy retail industry. Goods must be ordered, stored and then picked and shipped. Warehouses in the toy wholesale and toy retail industry are filled with thousands of items. The flow of goods is always on the move and employees are usually under time pressure. Unclear intralogistics in the warehouse are not only prone to errors, but are often characterized by inadequate resource allocation.
COSYS warehouse management software for the toy wholesale and toy store retail industry helps you bring more transparency and traceability to your warehouse. Consisting of a mobile part and a dashboard software, weak points can be effectively detected and optimization potential can be used in the best possible way.
Thanks to mobile data collection, items are scanned within the flow of stored goods. On the MDE device or smartphone/tablet, a variety of work processes such as goods receipt, stock transfer, picking and inventory are mapped. All information collected in the individual work steps is automatically transferred to COSYS´ own back-end, the COSYS WebDesk, and can be transferred to the merchandise management system on request. The toy wholesale and toy retail software can be used as a stand-alone solution or with an interface to your leading ERP system.
Complaint management
Returns are part of the daily business in the toy wholesale and toy retail industry. However, the ever-increasing time pressure and the ever-increasing customer demands leave no room for elaborate returns processes, which drain valuable resources.
COSYS returns management software for wholesale and retail puts an end to this. Thanks to mobile data capture, processing returns can be done faster and more effectively than ever before. In the first step, your employee enters the order number of the returned goods. Then, the individual items of the order can be captured by an item code scan and provided with a manual quantity specification.
A comment can be entered for each return directly on the mobile device. This is selected from predefined information or can be entered individually using free text.
The goods are added back to your stock. In the COSYS back-end, the COSYS WebDesk, all processed returns can be retrieved and evaluated.
CAPI survey
The mobile survey is used for computer-assisted personal interviews (CAPI). Online employee surveys and online customer surveys are conducted with individually created digital questionnaires and online answers as well as image documentation.
With the help of the module "Survey CAPI" you can create digital forms and digital surveys on mobile devices via the COSYS BackOffice system COSYS WebDesk. You can provide these surveys to your employees and customers for mobile processing on MDE devices, tablets or smartphones. It is also used to carry out documentation on business processes.
The design and administration of the surveys is done via the COSYS WebDesk. Create and manage templates for individual surveys and define possible answer types for each of your questions yourself and then send them directly to the PDC devices of your employees in stores, warehouses or even to employees with customer contact in other departments (surveys at the point of sale, at the point of interest, at trade fairs, etc.).
Inventory
Many companies in the toy wholesale and toy retail industry still manage their inventory with pen and paper or confusing and complex Excel lists. To put an end to this, COSYS offers software solutions for the digital mapping of inventory.
Thousands of customers trust COSYS to implement their inventory. Be the next and benefit from the unique advantages of a digitalized inventory with MDE devices / smartphones and COSYS intelligent inventory software.
Thanks to mobile data capture, you can record your entire inventory using a handheld scanner, MDE device or smartphone. The software uses the articles stored in the master data to identify the scanned codes. After you have entered an item, you can manually enter a quantity.
After completion of the inventory, all recorded data is transferred to the COSYS back-end and is available there for management and post-processing at any time. The software can be coupled as desired with all common and industry-specific ERP systems / merchandise management systems.
Toy Wholesale / Toy Store Retail Software Functions:
Digital implementation of the complaint processes
Viewing the article history
Data transfer to the backend / ERP system
Article code capture via MDE device, smartphone, tablet
Manage the article master
Use of existing master data from the ERP system
Article information can be retrieved at any time
Create surveys for employees and customers
Map warehouse processes digitally
Deposit a comment of a return
Digital birthday box
Inventory by means of mobile data acquisition
Mapping of goods receiving, stock transfer, picking and further
Toy wholesale / toy store retail software advantages:
Interfaces to all common and industry-specific ERP systems / enterprise resource planning systems
Strengthening customer loyalty
Optimization of warehouse logistics
Error reduction in internal work steps
Creation of a basis for consultation
Transactions can be evaluated in the backend
Time saving for customer and employee when using a birthday box
Inventory is digitized and made more time-saving
Expansion of the flow of goods
End of a paper and pen economy
Returned items are automatically added to the inventory
The entire flow of goods can be traced
Toys wholesale / toy store retail complete solutions
COSYS software solutions are available in different solution packages, which include hardware and associated services in addition to the software. Thanks to the digitalization of business processes, COSYS complete solutions offer companies the possibility to optimally design the distribution of resources and thus to deeply optimize processes.
