Delivery scanning reverse / collection from customers
Deposit collection, courier orders, pickup/loading with subsequent delivery/delivery and much more.... Simply use the COSYS WebDesk (web-based administration and post-processing software) in your back office and the COSYS mobile (MDE) solution delivery scanning reverse applications for your drivers.COSYS mobile (MDE) solution delivery scanning reverse
With the COSYS mobile (MDE) solution delivery scanning reverse, which is used on mobile devices with Android, IOS or Windows, collection orders with subsequent delivery to the central warehouse, a recycling center or delivery to a customer can be handled easily. Collection orders can be transferred from your ERP system via interfaces (see: Connection to your ERP system and stand-alone operation) or created and maintained in COSYS WebDesk stand-alone or parallel to your ERP system.
Users are accompanied and supported by COSYS software through every step of the process, from picking up the goods, loading them onto the vehicle, to delivery or shipment to the customer.
Process configuration of the COSYS mobile (MDE) solution delivery scanning reverse
COSYS Transport Management MDE Modules COSYS Transport Management Webdesk
Collection / Loading
The pickup/loading at the pickup point is started by entering a tour number. Based on the tour number, the pickup points known to the system are downloaded to the MDE device. These can be displayed to the driver on an overview page sorted by pickup points.
At this point, the system can perform a pre-sorting or it can be left to the driver (without pre-sorting) to decide which customers he approaches and in which order. Before loading begins, the arrival time is recorded and, if desired, manually confirmed by the driver. The driver now records the packages to be found on site (e.g. articles, wire mesh boxes, pallets, deposit bags or parcels) by scanning the respective barcode ID or consignment number.
If required, a package size can be selected from already stored sizes (via drop-down list) on the MDE device. Alternatively, comments can be entered via on-screen keyboard input. Thanks to many additional functions, a photo can be captured for each package as well as a predefined condition (per dropdown list) can be selected, e.g. "Package OK", "Package Damaged", "Barcode Damaged", etc.. This makes a proper photo and damage documentation possible.
After recording and loading all packages, the driver has the number of recorded packages confirmed by the employee or customer on site by means of digital signature recording on the MDE device.By recording and confirming the departure time, untraceable gaps in the process flow are prevented.
(If these or other functions are not desired, a customer-specific adaptation of the software is possible at any time. Likewise, functions can be extended customer-specifically or newly developed by COSYS customer-specifically).
After the signature has been entered, a pickup receipt is generated for the packages entered and printed out on a mobile printer at the customer´s premises. If a pickup/scanning cannot take place because the driver is unable to pick up the packages due to the customer´s fault, a comment can be entered from a drop-down field, such as "packages not ready for pickup", "pickup warehouse closed", "customer not present".
If the vehicle is already full before all pick-up points have been reached and the driver wants to end the tour without having processed all pick-up points on the tour, the driver is informed in advance by acoustic and optical signals on the MDE device that not all pick-up points have been reached. When loading is completed, the data is reported back to the server/COSYS WebDesk and the delivery/delivery is formed on the PDC device.
Delivery / Delivery
At the beginning of the delivery, all packages loaded on the truck are displayed among each other for the respective unloading point. Upon arrival at the delivery point/customer, the arrival time is recorded again and, if desired, confirmed manually by the driver.
(If these or other functions are not desired, a customer-specific adaptation of the software is possible at any time. Likewise, functions can be extended customer-specifically or newly developed by COSYS customer-specifically).
At the start of the recording and delivery of all loaded packages, each individual package (e.g. articles, wire mesh boxes, pallets, deposit bags or parcels) is recorded again by scanning the respective barcode ID or consignment number. The visual marking shows the driver which packages have already been scanned (green) and which still need to be scanned and processed (red).
If individual packages cannot be delivered, a comment can also be selected from a drop-down field.After recording and delivering all packages, the driver has the number of packages delivered confirmed by a digital signature capture on the device by the employee or customer on site.
A delivery receipt of the recorded and received packages is generated and printed out via a mobile printer on site.After completing this process, the departure time is recorded and manually confirmed by the driver.
SaaS solution in the cloud or server solution
The COSYS (MDE) delivery scanning reverse software solution can be operated both as a SaaS solution in the cloud and as a server solution (local installation on the server).
Real-time data connection with the company network via WLAN/UMTS
Subsequent synchronization of newly added delivery bills
Additional features through mobile photo and damage documentation
Error reduction and time savings through elimination of paper-based processes (digitization, sustainability)
Refusal to accept entire delivery bills or individual packages
Mobile order and tour overview on the MDE device
Evaluation options at tour, delivery bill or package level
Visual markings of the packages for the drivers (green=ready, red=unready, etc.)
Increased security through digital signature capture
Increase in process transparency
Separate MDE modules for delivery and loading
Simple connection to higher-level IT systems (ERP, WMS, LVS)
Company logo in signature field
Extension options for further industry-specific or cross-industry COSYS MDE modules such as picking, dispatch completion notification, returns, self-collection and online order Customer order from the areas of transport, delivery, warehouse and mobile sales.
Customization options of the COSYS software modules
Delivery scanning Mobile data acquisition Software modules
Delivery scanning reverse / collection from customers Process flow
- Listing of all tours and their tour stops
- Loading of all packages and loading equipment incl. display of status (red = not yet loaded; green = loaded)
- Damage documentation by photo capture
- Taking back empties
- Customer selection
- Display customer information
- Unloading of the empties incl. display of the status (red = not yet unloaded; green = unloaded)
- Closure by signature capture
The recorded pickup and delivery data is transferred to the COSYS backend. If there is no constant Internet connection, the data is saved offline on the device and transferred as soon as an Internet connection is established again. This online/offline hybrid variant enables the most flexible solution for mobile data transfer.In the COSYS WebDesk (web-based administration and post-processing software), the individual collection orders, delivery bills, tours and packages can be viewed with their respective status, signatures and captured photos.
Further functions of the COSYS WebDesk at a glance:
View & edit the captured records
Search and filter functions
User rights management
Print and export function